The hotel is located right next to the Wulingyuan Park, allowing guests to save time and enter the park early. the staff is exceptionally friendly and helpful, organizing guests' entire day in the park. the rooms are clean and comfortable. the hotel provides a free shuttle service to the nearest park entrance and can arrange car rentals for further travel. the food at the hotel is delicious, with a wide variety of options. the staff goes above and beyond to accommodate guests, even allowing access to rooms after checkout for a shower before departure. the hotel provides a relaxing and enjoyable experience in Zhangjiajie.

Felt well taken care of, no complaints.

Beautiful place, quiet and surrounded by mountains and nature. Very close to the park, very good transport service.

No reception 24:00.

Friendly staff, translator phone, vegetarian-friendly, helpful private helper, beautiful decor, convenient location.

I had an amazing stay at this hotel near the park. The location was perfect, with easy access to the cable car and a free eco-bus to the majestic Avatar Mountains. The hotel staff were incredibly friendly and helpful, always going above and beyond to make sure I had a comfortable stay. The fresh air and clean rooms were especially great for a pregnant woman like me. Additionally, the hotel provided a free shuttle to the park entrance, making it convenient to explore the beautiful surroundings. The breakfast was delicious and the hotel facilities, including the pool, were top-notch.

Nothing, it was perfect.

The staff at the hotel were incredibly helpful and accommodating, making my trip the most convenient possible. They provided free transportation to and from the park entrance, gave great advice on daily activities, and the English-speaking staff were excellent. The hotel facilities were beautifully decorated and maintained, and the room had high-standard equipment. The breakfast selection was good, with Chinese-style options, and the dinner was delicious, especially the eggplant dish.

Nothings.

Cozy, peaceful, excellent staff, upgraded luxurious room, amazing food.

Couldn't fault.

The hotel's location was perfect for us as it was very close to the national park entrance. The staff was incredibly friendly and accommodating, helping us with transportation to and from the park. The room was spacious, clean, and had a lovely balcony with a beautiful view. The bed was very comfortable, and the bathroom was large with a great shower. We also enjoyed the delicious food served at the hotel.

Could not be improved in any way.

We had an exceptional stay at this resort, located in a peaceful and beautiful area. The staff was friendly and helpful, assisting us in planning our park visits and providing free shuttle services. The rooms were clean and comfortable, with lovely balconies offering views of the pool and forest. The breakfast, which included delicious homemade Chinese food, was a great start to our day. The resort also had a bar with a variety of drink options. We highly recommend this resort for a memorable experience.

The only downside was the limited dinner options at the hotel, as it was located far from local villages.

Excellent hospitality, comfortable rooms, English speaking staff, close to park entrance, helpful with transportation. Good breakfast and dinner selection. Beautifully decorated rooms with high-standard equipment.

Exceptional staff, incredible facilities, great atmosphere, amazing food, gorgeous room and bed.

Absolutely nothing.

The resort is conveniently located near the park, making it easy to access. Guests are provided with free transfers to the park gates, ensuring a hassle, free experience. the rooms are spacious and well, decorated, equipped with high, standard amenities. the staff at the hotel is extremely helpful and friendly, offering excellent hospitality throughout the stay. Guests can enjoy a delicious breakfast with a good selection of Chinese dishes.

The resort is a bit far from the city center, making it less convenient for those wanting to explore the city.

I recently stayed at a beautiful hotel in Zhangjiajie for a short trip with my boyfriend. Homeward Mountain Hotel exceeded our expectations in every way. The staff, especially Bubble, went above and beyond to make our stay unforgettable. The location was perfect, just a few minutes away from the entrance of the Avatar mountains. The views from the hotel, including the pool, were breathtaking. The room was clean and comfortable, with a lovely balcony overlooking the pool and forest. The hotel also provided delicious homemade Chinese food and organized transportation and excursions for us.

Can recommend this hotel.

The view from the room was amazing, particularly during sunrise and sunset. The staff were friendly and helpful, offering us two complementary drinks upon arrival and New Year's Eve. The hotel was located near the park entrance, which made it easy to start our hikes. We also enjoyed the convenience of having a shuttle service to and from the park.

We had to wait for more than an hour to be served, and they seem to prioritize other tables. Moreover, the breakfast didn't offer many options and wasn't consistent.

We were impressed with the exclusive amenities and services. the staff was friendly, helpful and went above and beyond to fulfill our requests. the swimming pool with a picturesque view was relaxing and we enjoyed the private facilities available to us. the restaurant offered delicious dinner and special diet menus. the garden area was well-maintained and provided a peaceful environment to relax.

The only minor issue we had was the noisy live entertainment that disturbed us during the evening. Despite this, we still had a comfortable stay thanks to the room advantages, including comfortable beds and a clean and spacious bathroom.

During our stay at Homeward Mountain Resort, we were amazed by the exceptional service and attention to detail. The staff went above and beyond to make our visit memorable, assisting us with park tickets, planning our park days, and even arranging a complimentary shuttle service to the park gates. We loved that the hotel is located away from the crowds, allowing us to enjoy a peaceful and relaxing atmosphere. The surrounding nature was breathtaking, and the hotel's beautiful grounds provided the perfect spot to unwind. The room we stayed in was elegantly decorated and spotlessly clean, offering a luxurious experience. The food at the hotel was also outstanding, with a great variety of delicious Chinese dishes available. we highly recommend Homeward Mountain Resort for a delightful and enjoyable stay.